FAQ about Virtual Offices
As business gets increasingly competitive and making a € is tougher than ever before, what ways can we change how we do business and be more efficient, flexible and professional. The simple answer is Virtual Office.
Frequently I am asked “what is a virtual office?” and “What are the benefits of a virtual office to my Company?”
Quite simply a virtual office provides clients with a professional business presence without having the burden of rent/rates/leases/ common utility bills. By using either of our business addresses in prime commercial locations and or phone/ fax services, companies can project the image of having a city centre office or receptionist, without the large costs attached.
How does the business address work?
By using either of Gray Office Park addresses, clients can take advantage of the prime business locations within Galway City: Galway Retail Park & Parkmore. Each morning, mail is processed by the receptionists and then clients are made aware when post has arrived.
- Do I have to reside in Galway or Ireland to use this service?
No, our virtual office services are for both domestic and internationally clients. This service enables clients to present a national or global image at a fraction of the cost.
How can I receive my mail?
As we try and tailor to each customer there are a couple of options. Firstly mail can be forwarded on a daily/ weekly basis. Secondly, the client has the option to collect their mail in either location Monday – Friday, 9 am – 5:30 p.m. Also some clients ask can we open their mail, scan the enclosed and then send it via email, this service can also be provided. We pride ourselves on being flexible and try to adapt to a new way once suggested.
What is entailed in the call answering service?
Gray Office Park provides clients with their own dedicated Galway telephone number. Each number is programmed into our high-end Alcatel Lucent phone system with the client’s company name. All calls to this number are answered by the team of receptionists in the company’s name. A general excuse is given why you can’t answer take the call e.g. you are in a meeting, you are out of the office, you are with a client. From there, we take a message and forwarded to you via email. We also encourage clients to give us some information about the company, so we can give the perception we work solely for your company and we can help with general enquiries. The reception is open from 9 am – 1 pm and 2pm – 5:30 pm Monday to Friday.
Voicemail is also provided when the reception is closed and all messages are email promptly once reception is open.
Are there meeting room facilities?
In each location there a meeting room facilities equipped with high speed broadband, plasma tv and canteen facilities. Our meeting rooms can be hired on an hourly/ daily basis at €10 per hour (ex Vat)
What are the rates for the services?
For the mail collection the price is €30 + Vat per month, discounted rates when signing up for a year
For the personalised call answering the cost is €60 + Vat per month, discounts when signing 1 year contract
The combined package is €90 (+ vat) per month. The above prices are extremely competitive when comparing to hiring a receptionist or renting an office in Galway City.
For more information please contact:
info@grayofficepark.com or Rachael@grayofficepark.com or call 091 511 400
